Willow Office Home Cafe Ottoman

Shipping Costs

We offer an easy flat rate shipping structure for all products.

Some products have a special offer of free shipping, this will be noted on the product listing.

Update: For some regional zones, simplified flat-rate shipping options are being rolled out to ensure delivery options to these locations are easier and more affordable. If you have any questions or queries regarding these rates, please contact [email protected]

Some regional, rural and remote areas may incur additional shipping fees or require a custom shipping rate. In such cases, please request an instant shipping quote at the checkout.

Estimated Shipping Times

The delivery transit time frames are estimates provided by our shipping providers. They begin from the date of dispatch from our warehouse and are based on business days, not calendar days.

For full shipping and delivery information please visit our Shipping Information page.

Some products may be eligible for Click & Collect depending on the products you are after and the location you are in.  Stock availability may vary from state to state. To check the location of stock in your state, please add the item to your cart and you can estimate all shipping costs and locations accordingly.

Due to OH&S regulations, customers will be notified of the warehouse address once their order is picked, packed & ready for collection. Please do not attempt to collect your order without receiving confirmation it’s ready for collection.

Where you see the “Click & Collect Options Available” label – Please use the estimate shipping feature in the cart or checkout to see if products are available for click and collect in your current location. If you would like to check stock prior to ordering, or need your items urgently – please call 1300 313 495 and we will assist you with your order right away.