FREE DELIVERY (see below for details)
How can we offer this amazing FREE Delivery deal and what are the conditions of this offer...
2 - Buy Direct Online has an Australia-wide network of carriers and warehouses which enable us to deliver furniture at low costs and Fast.
3 - With online purchasing there are no overheads for showrooms and high retailer costs so we can offer these amazing prices and service like never before.
4 - Some marked products have FREE Delivery Australia wide, no minimum order amount, this Free Australia wide delivery offer will be noted on the page of the product.
5 - The FREE delivery offer is valid for all other products when you order $500 or more in Adelaide, $1,000 or more in Sydney & Melbourne, and when you order over $2,000 in Perth, Canberra & Brisbane metro areas, over $5,000 in Hobart and over $10,000 in Darwin metro areas. Some products are FREE delivery Australia wide with no minimum amount or area restriction these will be noted on the website. (If your location is out of the above area's please email us your post code and furniture list for a fast FREE quote: [email protected])
6 - Orders are delivered flat packed with easy-to-assemble instructions unless other arrangements have been made, this enables us to ship fast Australia-wide with no damage, we have an assembly service that is also available POA. (minimum order sizes apply) Generally all items over 25kg are shipped on a pallet for protection in transit and delivered to the roadside curb as close to your building as the delivery vehicle can get. If the item is under 25kg the driver will bring it to your door, if the item is 25kg or more due to OH&S transport regulations you will need to assist the driver in unloading the items from the vehicle. We do offer a full unassisted delivery service for Metro areas this services comes at an extra cost and covers unloading the items from the vehicle and bringing the items into your building. You can also select and upper level delivery with this special service, please contact us for a quote or check the costings in the delivery estimator on the website.
7 - The amazing FREE delivery offer is for 1 complete delivery delivered to 1 destination only, multiple delivery locations will need to be quoted POA, delivery of any item that is 25kg or more is classed as an oversized item and the driver will require assistance unless you have selected and paid for the special unassisted unload or upper level delivery services these are available at an extra cost when checking out online. (some workstation systems are excluded from this offer - contact us to confirm)
8 - Out of Stock / Pre-Order Items: If your order includes items that are listed as out of stock the order will be held until these items come back into stock (we will always check and confirm that you did noticed the item you ordered was out of stock - normally there is a time frame listed on the website when the item will be back into stock). If you would like some of the items delivered on your order and not wait until the out of stock or pre-order items come back in we can arrange a split delivery, the split delivery cost will be quoted to you for approval & payment prior to the split delivery being arranged.
Q: Can I Click & Collect my order?
Yes we have a click and collect option available on selected products in our range, you will need to put the items onto the shopping cart or use the shipping estimator to confirm if the click and collect is available for the items you require. This means you can order the items online and collect them from the warehouse when they are ready this will save you freight costs and also enable you to collect on a day that suits you. You order needs to be placed online and paid for prior to any collection, when the items have been picked at the warehouse you will get a call to confirm they are read for collection and given the collection location.
*Oversized Items* Delivery drivers will require assistance to carry any oversized items from the vehicle to the ground floor entrance of your home, office or facility. Any item 25kg or more is deemed oversized according to OH&S policy. If no-one is available to assist the driver please select the special unassisted unload when ordering online or contact us at to arrange an assisted delivery for an extra cost.
