FREE Chair Trial
Not sure which chair out of our extensive range is best for you and your employees?
FREE Chair trial is the answer!!
Finally you can try before you buy with our obligation FREE 1 week trial and assessment offer on 1 chair from our range. Just place your order online right now and put the code "TRIAL CHAIR" in the comments section of the order and your trial chair will be on it's way.
As we are sure you can understand, with samples going all over the country we ask you to make full payment on the chair, and when the chair is received back at our warehouse we will refund you that amount, including shipping 1 way. The shipping back to our warehouse is at the customers cost (normally a saddle chair will be $25.00 - $35.00 & a large chair will be $45.00 - $65.00 depending on your location) this is less than the cost of your time and fuel to go and see the chair at a showroom! You get to trial and test the chair in your own time and environment. We are so confident in our products we take the full risk of transport out to you. If you decide to return the item for any reason within the 1 week trial period you will only have a small fee for the return freight. Please note If you return the chair out of the trial period we will have to deduct the freight costs of both ways from the refund amount, remember our freight cost are very low Australia-wide.
Please Note: Some regional areas may cost more for returns.
Please note this is only applicable for 1 chair at a time.
If a customer purchases more than 1 item and is looking to return all items, this will be based on a case by case scenario. Buydirectonline management reserves the right to make a decision on multiple returns for a single order. In all circumstances a 15-20% re-stocking fee will be incurred and freight cost will not be credited for returns where multiple items are involved.
How do I arrange my FREE trial?
It's very easy, just purchase your chair online right now and note "TRIAL CHAIR" in the comments section of the order and your trial chair will be on it's way. Easy!
Offer Conditions: Chairs are flat packed to eliminate damage in transport; all chairs are easy to assemble and must be returned exactly how they were received. Any damage occurred during the trial will be assessed and costs may occur. If we are notified outside the 1 week trial period that you would like to return the trial chair the freight costs may not be credited. Our Free trial offer covers metro areas only, the delivery and return costs for trials in regional or remote area's will be subject to our cost-effective delivery cost calculator. Lounges, Eames chairs, ottomans and any custom made chairs are not available to trial they can still be purchased and returned using the 14 day money back offer. Coupons or discount vouchers can't be redeemed on trial chairs if you decide to keep the chair we are happy to honour any discount vouchers or coupons.